Security at Prolifiq
Information Security Program
We have an Information Security Program in place that is communicated throughout the organization. Our Information Security Program follows the criteria set forth by the SOC 2 Framework. SOC 2 is a widely known information security auditing procedure created by the American Institute of Certified Public Accountants.
Prolifiq is currently engaged in a SOC 2 audit process.
Our organization undergoes independent third-party assessments to test our security and compliance controls.
Third-Party Penetration Testing
We perform an independent third-party penetration at least annually to ensure that the security posture of our services is uncompromised.
Roles and Responsibilities
Roles and responsibilities related to our Information Security Program and the protection of our customer’s data are well defined and documented. Our team members are required to review and accept all security policies.
Security Awareness Training
Our team members are required to go through employee security awareness training covering industry standard practices and information security topics such as phishing and password management.
All team members are required to sign and adhere to an industry standard confidentiality agreement prior to their first day of work.
We perform background checks on all new team members in accordance with local laws.
Secure Development Practices
We adhere to a strict Secure Development Lifecycle program. All efforts undergo peer code review, static code analysis, integration testing and manual QA testing before merging into a branch that may be built into an app package. Additional security screening occurs regularly with Salesforce before updated packages are published to the AppExchange and made available to our customers.
All Prolifiq developers hold at a minimum the Platform Developer I certification from Salesforce. Our support and customer service teams hold at a minimum the Salesforce Administrator I certification.
Prolifiq is a SOC2 certified software.
Our customers enjoy the unrivaled security infrastructure of the Salesforce platform. All Prolifiq products are built 100% natively on the Salesforce platform. To Prolifiq and Salesforce, “100% native” means that no data is transmitted outside of or received into your Salesforce instance through the use of Prolifiq’s applications. Prolifiq has no access to our customer’s data or to any of the operational infrastructure. Your administrators can install our apps with the confidence that there are no integration requirements to get up and running.
Vendor and Risk Management
We undergo at least annual risk assessments to identify any potential threats, including considerations for fraud.
Vendor Risk Management
Vendor risk is determined, and the appropriate vendor reviews are performed prior to authorizing a new vendor.
If you have any questions, comments or concerns or if you wish to report a potential security issue, please contact firstname.lastname@example.org